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Posted by oraclewalkin in Freshers, Mumbai, Technical Support.


Urgent Opening for Technical Support Associate in Siemens – Kharghar.

Job Location: Mumbai

Experience: Minimum 0.6 Months 4years

Provide Remote desktop management services on Windows operating systems and standard applications over phone, email and chat. Resolve customer queries on both technical and process related issues in a 24×7 corporate IT support environment.
Continually develop technical and process efficiency as required by the evolving customer environment and act as the face of the IT Service Management team.

Job Requirements:
Exposure to troubleshooting and resolving issues within Windows OS environment and standard MS applications, e.g. Office.
Foundation in computer hardware and basic networking with specific understanding of IP addressing.
Excellent verbal and written communication skills with an ability to multi-task
Good learning skills with an aptitude to consistently improve them on a daily basis.

At least a 10+2+3 degree/diploma with a strong exposure to computers.
Microsoft or Cisco associate level certifications desirable.

At least 6 months in a similar role.
Exceptionally motivated freshers with strong communication and technical skills can be considered.

Apply: Mail your CV to sneha.more.ext(AT)siemens.com

Subject: “Technical Support Associate from walkin.wordpress.com”



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