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Posted by oraclewalkin in Bangalore, Technical Support, walk-in, walkin.

Title: Tech support engineer

Walkin Interiew on 27/28th at Bangalore.

Our client details:
Has handled over 35 million requests for 600+ products & services, and is rated by the Black Book of Outsourcing as #1 in the mid-market ITO segment.
Operate 24×7 in OneWorld delivery model.
Service 35000+ tech support queries from across the globe.
Handle over 600+ products/devices.
Use multiple channels of support delivery such as voice, email, chat and remote login.

Job Description:
You will interface with US-based customers, provide remote Technical support to products & applications and resolve product related issues through research and trouble-shooting. An Engineer, you should be a self-starter, with excellent interpersonal, communication,
documentation, problem solving and trouble shooting skills. Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.

Location: Bangalore

The skill sets required for the above position: –
.     PCM
.     ISDN – BRI / PRI
.     Loop / E&M / R2 Signaling
.     T1/E1 interface
.     SS7 Signaling
.     ACD
.     CTI
.     EPABX
.     VOIP
.     Integrated / Standalone voicemail system
.     IVRS
.     DECT
.     Basics in data communication protocols
.     CSS CAS

Apply: Mail your CV to reachusat the-spring-board dot com or ashish at the-spring-board dot com

Subject: ” Profile from Jobblogr.com “



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