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FRESHERS @ DELL HYDERABAD January 30, 2008

Posted by oraclewalkin in 2005 Passouts, 2006 Passouts, 2007 Passouts, 2008 Passouts, BSc, Freshers, Graduates, Hyderabad, Off Campus.
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Experience: 0 – 3 years

Job Description: Accountabilities: Field inbound customer calls.
Focuses on delivering a positive customer experience according to Dell standards.
Responsible for pre-sales and/or post-sales service to customers.
Facilitate customer order fulfillment
Monitor and track issues to ensure accurate resolution.
Review and distribute pertinent cross-functional information.
Liaise between customer and Dell.
Provide direct advice and guidance for customers

Should be willing to work in night shifts

Job Location: Hyderabad

Contact:- Pratik 9885964065

Job Category: • Call Centre, BPO, Customer Service • Telecom/ ISP

APPLY : CLICK HERE to apply

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